Police records show multiple alarms, disturbances and theft reports tied to the East Side location before Wednesday’s deadly confrontation.
SAN ANTONIO, Texas — An East Side address that has generated repeated calls for police service became the scene of a fatal shooting early Wednesday when a security guard shot an armed man during a struggle inside KJ’s Playroom, authorities said.
The shooting occurred shortly after 12:30 a.m. Nov. 11 at the slot-machine business near South W.W. White Road, Hunnicut Drive and Interstate 10. San Antonio police said a man in his 30s entered the business carrying a gun before becoming involved in a confrontation with the security guard.
Police said the guard confronted the man and the two struggled over the weapon. During the encounter, the armed man fired several shots toward the guard, according to the preliminary police account. The guard returned fire and struck the man, who was pronounced dead at the scene. The guard was not injured.
The shooting added a serious new incident to a location that had already drawn repeated police responses. San Antonio Express-News reporting based on police records found 18 calls for service associated with the address since January. Those calls included burglary or hold-up alarms, disturbances, theft reports, a threat and a suspicious vehicle.
The most recent calls before the fatal shooting were burglary alarms on Oct. 28 and Oct. 29, according to records reviewed by the Express-News. A separate review reported by News 4 San Antonio counted 46 calls to police at the address over a broader two-year period, including disturbances, thefts and multiple burglary or hold-up alarms.
The different totals cover different periods and do not by themselves establish that crimes occurred in every instance. Calls for service can include alarms, requests for patrols and other reports that prompt a police response. Authorities have not said the prior calls were connected to Wednesday’s shooting.
Customers interviewed after the shooting described KJ’s Playroom as a place where they went to relax, while some people working nearby told News 4 San Antonio they had previously been concerned about activity around the property. Those concerns included reports of intoxicated people and people sleeping outside nearby businesses.
Police have not released evidence showing what brought the armed man to KJ’s Playroom or whether he had any previous connection to the business, its employees or its customers. Investigators also have not announced a motive for his actions. His identity had not been publicly released as of Thursday.
The Bexar County Medical Examiner’s Office is responsible for formally identifying the man and determining his cause and manner of death. Police have not identified the security guard and have not announced whether prosecutors will be asked to consider charges related to the shooting.
The investigation remained active Thursday. Authorities had not announced an arrest, and no official finding had been released on whether the security guard’s use of deadly force was legally justified.
Author note: Last updated November 12, 2026.